FAQ

 

Frequently Asked Questions

What is Lucky Pup Bakery?
Lucky Pup Bakery is a small business dedicated to creating fun, thoughtfully crafted dog treats and pet-friendly goodies designed to bring joy to pups and their people.

Are your treats safe for dogs?
Yes! All of our treats are made with dog-friendly ingredients. As with any treat, we recommend feeding in moderation and monitoring your pup.

How do I place an order?
Orders can be placed through our website or by contacting us directly. If you have questions before ordering, feel free to reach out—we’re happy to help.

Do you ship orders?
Yes, we offer shipping within the United States. Shipping costs are calculated at checkout based on order size and destination.

Do you offer local pickup?
Local pickup may be available depending on location and timing. Please contact us prior to ordering to confirm pickup options.

Can I return or exchange treats?
Due to the nature of edible products, all sales are final. If there is an issue with your order, please contact us and we will do our best to make it right.

Do you offer refunds?
Refunds are not offered once an order has been prepared or shipped. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

How can I contact Lucky Pup Bakery?
You can reach us anytime at ndomst70@gmail.com. We aim to respond within 24–48 hours.